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Technology Articles

The Right Tools for Your Contact Center

January 23rd, 2018 by admin

For many businesses, the agents from your contact center are the first live people speaking to your customers. They can be the face of your company to the average caller. Their goal is to help with customer questions and technical issues as quickly...

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Posted in: Services

Video Conferencing

September 15th, 2016 by admin

Save your travel budget and schedule for something other than conferences. How do you do that without losing priceless personal interaction? With video conferencing, you can meet with customers at a moment's notice. Not only can video conferencing...

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Posted in: Products

Joy! Communications awarded Premier Dealer for 2012 from Great America

July 15th, 2013 by admin

Joy! Communications is very proud to be recognized for the award we received for Premier Dealer for 2012 from Great America! We have earned a reputation for providing great customer service for our customers and for building state-of-the-art voice and...

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Posted in: Award