February 26th, 2018 by admin
Joy Communications a leader in managed technology services, announced today that the company sharing its predictions for the future of the technology sector. Joy Communications is preparing business owners for the anticipated technology explosion in 2018. One...
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Tags: communication, technology
Posted in: Press Releases
February 7th, 2018 by admin
While most people have heard of the Cloud and know that it has to do with off-site data storage, many people still don’t realize that the benefits of using cloud computing extend to how your team collaborates. If you’re struggling to communicate with colleagues...
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Tags: Cloud-based services, collaboration, MiCloud, Mitel, Video conferencing
Posted in: Communications, Solutions
January 23rd, 2018 by admin
For many businesses, the agents from your contact center are the first live people speaking to your customers. They can be the face of your company to the average caller. Their goal is to help with customer questions and technical issues as quickly as possible....
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Tags: agents, call management, contact center, customer service, Mitel
Posted in: Services