January 23rd, 2018 by admin
For many businesses, the agents from your contact center are the first live people speaking to your customers. They can be the face of your company to the average caller. Their goal is to help with customer questions and technical issues as quickly...
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Tags: contact center, Mitel, customer service, call management, agents
Posted in: Services
October 10th, 2017 by admin
Joy! Communications can provide a customized solution that will help centralize your employee interactions and give your workforce the tools they need to be more effective.
It has become the norm that businesses...
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Tags: communication, solutions, centralization
Posted in: Services
August 22nd, 2017 by admin
Joy! Communications takes great pride in our work with the many Senior and Assisted Living facilities in the Florida region. We work
closely with facility staff to ensure safety and security of inhabitants and guests is a top priority.
...
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Posted in: Services
July 28th, 2017 by admin
It feels like IT admins are getting additional responsibilities every year, on top of their already overwhelming workload. The last thing they need is complicated hardware and software to “help” them manage the wireless network. Whether it’s a...
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Tags: wireless management, Wireless IP Solution, wireless, WiFi, Bluesocket, Adtran
Posted in: Services
November 5th, 2016 by admin
Searching for a technology experience that's easy? At Joy Communications we devote superior service and support to our customers. We like to believe we are a one stop solution for all your telecommunications, data, networking, security and monitoring needs...
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Tags: superior service, Total protection plan, ToPP, telecommunications
Posted in: Services
November 11th, 2015 by admin
Our professional, experienced technicians can install voice, data, video, and fiber cabling systems. Joy Communications installs only high quality cables and patch panels. We also carry state-of-the-art testing equipment so that we are able to quickly...
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Tags: maintenance, installation, Joy Communications, technology
Posted in: Services
August 10th, 2015 by admin
Joy Communications offers a variety of Data Networking Services designed to provide you with the best support! We offer LAN/WAN design, implementation and support for a network that will efficiently handle all your data, voice, and video conferencing needs...
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Tags: voice, data, Joy Communications, network, technology, Video conferencing
Posted in: Services
July 14th, 2015 by admin
The Total Protection Plan (ToPP) assures you that the technology implemented today can be easily renewed, refreshed, or replaced. This way you will always have the latest, most efficient communications technology available to serve your business needs...
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Tags: business communications, ToPP, protection, Joy Communications, Cost Savings, Communications systems
Posted in: Services
December 5th, 2014 by admin
The network that handles your data is incredibly important. Joy! Communications has the ability to design, implement, and support a state-of-the-art local or wide area network. This network will efficiently handle all your data, voice, and video conferencing...
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Tags: Joy Communications, network, data, technology, Video conferencing, voice
Posted in: Services