February 26th, 2018 by admin
Joy Communications a leader in managed technology services, announced today that the company sharing its predictions for the future of the technology sector. Joy Communications is preparing business owners for the anticipated technology explosion in...
Read Full Story »
Tags: communication, technology
Posted in: Press Releases
February 7th, 2018 by admin
While most people have heard of the Cloud and know that it has to do with off-site data storage, many people still don’t realize that the benefits of using cloud computing extend to how your team collaborates. If you’re struggling to communicate with...
Read Full Story »
Tags: Cloud-based services, collaboration, MiCloud, Mitel, Video conferencing
Posted in: Communications, Solutions
January 23rd, 2018 by admin
For many businesses, the agents from your contact center are the first live people speaking to your customers. They can be the face of your company to the average caller. Their goal is to help with customer questions and technical issues as quickly...
Read Full Story »
Tags: agents, call management, contact center, customer service, Mitel
Posted in: Services
December 20th, 2017 by admin
We are proud to announce an education plan to advise business owners on the potential risks facing any organization that accepts, stores and utilizes customer credit cards. The Payment Card Industry Data Security Standard (PCI DSS) applies to any organization,...
Read Full Story »
Tags: data protection, fines, liability, PCI
Posted in: Press Releases
December 12th, 2017 by admin
Let's be honest, as a business owner you probably have better things to do than contacting the the help desk, managing service provider contracts, or checking the market for better prices and products. Or potentially even worse, spending all day shopping...
Read Full Story »
Tags: Communications systems, IT, technology, ToPP, Total protection plan
Posted in: Solutions
October 24th, 2017 by admin
Joy Communications a leading provider of unified communications has announced that the company is certified to provide cybersecurity solutions to SMBs (small to mid-sized businesses) to protect them from the barrage of cyber-attacks that occur every...
Read Full Story »
Tags: cyber security, hacking, malware
Posted in: Press Releases
October 10th, 2017 by admin
Joy! Communications can provide a customized solution that will help centralize your employee interactions and give your workforce the tools they need to be more effective.
It has become the norm that businesses...
Read Full Story »
Tags: centralization, communication, solutions
Posted in: Services
September 26th, 2017 by admin
We've been putting a lot of focus on our healthcare solutions this year, with the
announcement of our partnership with Ascom. Additionally, our team has worked with Mitel to improve our offerings for
assisted living, senior...
Read Full Story »
Tags: ascom, assisted living, conference, healthcare solutions, Mitel, tradeshow
Posted in: Events
September 22nd, 2017 by admin
Joy Communications, a leader in unified communications, announced today that the company will be launching an awareness campaign to educate small to mid-sized business (SMB) owners about the importance of having a 4G backup plan in their organizations....
Read Full Story »
Tags: 4G, business phones, Carrier, communication, data backup, data, network, wireless
Posted in: Press Releases
August 22nd, 2017 by admin
Joy! Communications takes great pride in our work with the many Senior and Assisted Living facilities in the Florida region. We work
closely with facility staff to ensure safety and security of inhabitants and guests is a top priority.
...
Read Full Story »
Tags: Nurse Call, safety, Senior Living
Posted in: Services