February 7th, 2018 by admin
While most people have heard of the Cloud and know that it has to do with off-site data storage, many people still don’t realize that the benefits of using cloud computing extend to how your team collaborates. If you’re struggling to communicate...
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Tags: collaboration, Video conferencing, Mitel, MiCloud, Cloud-based services
Posted in: Communications
January 23rd, 2018 by admin
For many businesses, the agents from your contact center are the first live people speaking to your customers. They can be the face of your company to the average caller. Their goal is to help with customer questions and technical issues as quickly...
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Tags: Mitel, agents, call management, contact center, customer service
Posted in: Services
December 20th, 2017 by admin
We are proud to announce an education plan to advise business owners on the potential risks facing any organization that accepts, stores and utilizes customer credit cards. The Payment Card Industry Data Security Standard (PCI DSS) applies to any organization...
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Tags: fines, PCI, data protection, liability
Posted in: Press Releases
December 12th, 2017 by admin
Let's be honest, as a business owner you probably have better things to do than contacting the the help desk, managing service provider contracts, or checking the market for better prices and products. Or potentially even worse, spending all day shopping...
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Tags: Total protection plan, technology, Communications systems, IT, ToPP
Posted in: Solutions
October 24th, 2017 by admin
Joy Communications a leading provider of unified communications has announced that the company is certified to provide cybersecurity solutions to SMBs (small to mid-sized businesses) to protect them from the barrage of cyber-attacks that occur every...
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Tags: hacking, cyber security, malware
Posted in: Press Releases
September 26th, 2017 by admin
We've been putting a lot of focus on our healthcare solutions this year, with the
announcement of our partnership with Ascom . Additionally, our team has worked with Mitel to improve our offerings for
assisted living, senior...
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Tags: healthcare solutions, Mitel, ascom, assisted living, conference, tradeshow
Posted in: Events
August 19th, 2017 by admin
We are excited to announce our offering of SD-WAN (Software-Defined Networking in a Wide Area Network). SD-WAN simplifies the management and operation of a WAN (Wide Area Network) by separating the networking hardware from its control mechanism. A key...
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Tags: technology, IT, News, Press release, SD-WAN
Posted in: Press Releases
June 6th, 2017 by admin
On May 12th, the WannaCry/WCry 2.0 ransomware software infected thousands of computers, taking data hostage and demanding bitcoins to release it. The attacks spread across the globe, taking advantage of a Microsoft Windows vulnerability. Users with...
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Tags: data safety, News, protection, security
Posted in: Security
March 16th, 2017 by admin
We've been talking a lot about security the last few months thanks to our new partnerships with Ascam and Paxton, which will help our customers with their business security. That's because, as soon you open those office doors to your own business, it feels...
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Tags: access control, ascom, IT partnership, paxton, security
Posted in: Security
February 6th, 2017 by admin
We here at Joy Communications are delighted to announce two new partnerships with Ascom and Paxton. We will be working with Paxton to offer our customers access control products as part of our current offerings for video surveillance and security . Look...
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Tags: ascom, access control, paxton, security, video surveillance
Posted in: Communications