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Technology Articles

Cloud Services to Simplify Communication

February 7th, 2018 by admin

While most people have heard of the Cloud and know that it has to do with off-site data storage, many people still don’t realize that the benefits of using cloud computing extend to how your team collaborates. If you’re struggling to communicate...

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Posted in: Communications

The Right Tools for Your Contact Center

January 23rd, 2018 by admin

For many businesses, the agents from your contact center are the first live people speaking to your customers. They can be the face of your company to the average caller. Their goal is to help with customer questions and technical issues as quickly...

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Posted in: Services

Alerting Businesses About PCI Compliance

December 20th, 2017 by admin

We are proud to announce an education plan to advise business owners on the potential risks facing any organization that accepts, stores and utilizes customer credit cards. The Payment Card Industry Data Security Standard (PCI DSS) applies to any organization...

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Posted in: Press Releases

Our Protection Plan for your Business IT Systems

December 12th, 2017 by admin

Let's be honest, as a business owner you probably have better things to do than contacting the the help desk, managing service provider contracts, or checking the market for better prices and products. Or potentially even worse, spending all day shopping...

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Posted in: Solutions

Cybersecurity Certification

October 24th, 2017 by admin

Joy Communications a leading provider of unified communications has announced that the company is certified to provide cybersecurity solutions to SMBs (small to mid-sized businesses) to protect them from the barrage of cyber-attacks that occur every...

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Posted in: Press Releases

Our Exhibit at the FALA Annual Conference & Tradeshow

September 26th, 2017 by admin

We've been putting a lot of focus on our healthcare solutions this year, with the announcement of our partnership with Ascom . Additionally, our team has worked with Mitel to improve our offerings for assisted living, senior...

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Posted in: Events

Enhancing Network Performance with SD-WAN Technology

August 19th, 2017 by admin

We are excited to announce our offering of SD-WAN (Software-Defined Networking in a Wide Area Network). SD-WAN simplifies the management and operation of a WAN (Wide Area Network) by separating the networking hardware from its control mechanism. A key...

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Posted in: Press Releases

Data Security Threats

June 6th, 2017 by admin

On May 12th, the WannaCry/WCry 2.0 ransomware software infected thousands of computers, taking data hostage and demanding bitcoins to release it. The attacks spread across the globe, taking advantage of a Microsoft Windows vulnerability. Users with...

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Posted in: Security

Access Control Solutions

March 16th, 2017 by admin

We've been talking a lot about security the last few months thanks to our new partnerships with Ascam and Paxton, which will help our customers with their business security. That's because, as soon you open those office doors to your own business, it feels...

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Posted in: Security

Announcing our Partnerships

February 6th, 2017 by admin

We here at Joy Communications are delighted to announce two new partnerships with Ascom and Paxton. We will be working with Paxton to offer our customers access control products as part of our current offerings for video surveillance and security . Look...

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Posted in: Communications