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Technology Articles

The Right Tools for Your Contact Center

January 23rd, 2018 by admin

For many businesses, the agents from your contact center are the first live people speaking to your customers. They can be the face of your company to the average caller. Their goal is to help with customer questions and technical issues as quickly as possible. In order to make these calls easier and...

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Posted in: Services

Unified Communications

October 10th, 2017 by admin

Joy! Communications can provide a customized solution that will help centralize your employee interactions and give your workforce the tools they need to be more effective. It has become the norm that businesses are taking a less traditional approach to how they...

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Posted in: Services

Protecting Our Seniors

August 22nd, 2017 by admin

Joy! Communications takes great pride in our work with the many Senior and Assisted Living facilities in the Florida region. We work closely with facility staff to ensure safety and security of inhabitants and guests is a top priority. Utilizing our access control, nurse...

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Posted in: Services

Easy Wireless Management

July 28th, 2017 by admin

It feels like IT admins are getting additional responsibilities every year, on top of their already overwhelming workload. The last thing they need is complicated hardware and software to “help” them manage the wireless network. Whether it’s a small office building, large campus, or even multiple locations...

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Posted in: Services, Solutions

Developing Healthcare Technologies

April 16th, 2017 by admin

The healthcare industry is always looking for better and more cost-effective ways to help their nurses and staff look after residents. Joy Communications is committed to providing evolving technologies to assist with their efforts, while solving challenges, such as security for dementia patients. There...

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Posted in: Products, Services

Access Control Solutions

March 16th, 2017 by admin

We've been talking a lot about security the last few months thanks to our new partnerships with Ascam and Paxton, which will help our customers with their business security. That's because, as soon you open those office doors to your own business, it feels like you've got a child in your care. You are...

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Posted in: Security, Services

Why choose Joy Communications?

November 5th, 2016 by admin

Searching for a technology experience that's easy? At Joy Communications we devote superior service and support to our customers. We like to believe we are a one stop solution for all your telecommunications, data, networking, security and monitoring needs. With our consistently up-to-date certification...

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Posted in: Services

Installation and Maintenance

November 11th, 2015 by admin

Our professional, experienced technicians can install voice, data, video, and fiber cabling systems.  Joy Communications installs only high quality cables and patch panels. We also carry state-of-the-art testing equipment so that we are able to quickly diagnose and repair any issues with existing installations....

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Posted in: Services

Data Networking Services

August 10th, 2015 by admin

Joy Communications offers a variety of Data Networking Services designed to provide you with the best support! We offer LAN/WAN design, implementation and support for a network that will efficiently handle all your data, voice, and video conferencing needs. We also offer server configuration and support,...

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Posted in: Services

Total Protection Plan

July 14th, 2015 by admin

The Total Protection Plan (ToPP) assures you that the technology implemented today can be easily renewed, refreshed, or replaced. This way you will always have the latest, most efficient communications technology available to serve your business needs at a low, fixed cost. There are so many benefits...

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Posted in: Services

Data Networking Services

December 5th, 2014 by admin

The network that handles your data is incredibly important. Joy! Communications has the ability to design, implement, and support a state-of-the-art local or wide area network. This network will efficiently handle all your data, voice, and video conferencing needs. We are also here to offer server configuration...

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Posted in: Services


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