February 7th, 2018 by admin
While most people have heard of the Cloud and know that it has to do with off-site data storage, many people still don’t realize that the benefits of using cloud computing extend to how your team collaborates. If you’re struggling to communicate with colleagues when they’re not at their desk and home...
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Tags: Cloud-based services, Video conferencing, Mitel, collaboration, MiCloud
Posted in: Communications, Solutions
January 23rd, 2018 by admin
For many businesses, the agents from your contact center are the first live people speaking to your customers. They can be the face of your company to the average caller. Their goal is to help with customer questions and technical issues as quickly as possible. In order to make these calls easier and...
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Tags: Mitel, customer service, contact center, call management, agents
Posted in: Services
September 26th, 2017 by admin
We've been putting a lot of focus on our healthcare solutions this year, with the
announcement of our partnership with Ascom. Additionally, our team has worked with Mitel to improve our offerings for
assisted living, senior care, and healthcare facilities through better...
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Tags: Mitel, ascom, assisted living, conference, tradeshow, healthcare solutions
Posted in: Events
October 8th, 2016 by admin
It's time to make the jump. Cloud services are reaching into a large range of products, with innovative mobility, flexibility, and security. Combined with unified communications, your sales team out and about across the nation can instantly connect with colleagues in various locations using any device....
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Tags: unified communications, Mitel, Cloud
Posted in: Products
May 19th, 2015 by admin
April and May have been very busy months for us. We are installing a Mitel phone system in a very large medical practice in South Florida. Dana is currently the one heading up that operation to make sure it's all going right. The main feature that this client was interested in was increasing their call...
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Tags: Mitel, Cost Savings, Tigerpaw, Award, New Logo, Carrier
Posted in: Business Phones, Communications
February 4th, 2015 by admin
Joy! Communications recently did a Mitel phone system installation for a company with 17 branch locations. We’re very excited to provide them with a call recording and full unified communications application! This installation will not only allow them to communicate better but it will also increase their...
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Tags: Joy Communications, Mitel, Mitel Phone Systems, IP Phones, conference phones
Posted in: Business Phones, Products
November 10th, 2014 by admin
Workforce mobility is an essential component of today’s enterprise. Through Joy! Communications’ partnership with Mitel, we can offer you a full-featured integrated wireless IP solution to suit your geographic and technology preferences. With Mitel wireless IP telephones, organizations can extend the...
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Tags: technology, Mitel, Voice over Wi-Fi, Wireless IP Solution, IP Telephones
Posted in: Products
September 16th, 2014 by admin
Joy! Communications recently installed an extensive communications system for Food For The Poor! They’re located in the Fort Lauderdale area and we provided them with a Mitel Solution with an integrated call center, IVR, unified communications. We’re honored to be involved with this amazing organization!...
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Tags: Joy Communications, unified communications, Food For The Poor, Mitel, IVR, Communications systems
Posted in: Business Phones