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Technology Articles

Cloud Services to Simplify Communication

February 7th, 2018 by admin

While most people have heard of the Cloud and know that it has to do with off-site data storage, many people still don’t realize that the benefits of using cloud computing extend to how your team collaborates. If you’re struggling to communicate with colleagues when they’re not at their desk and home...

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Posted in: Communications, Solutions

The Right Tools for Your Contact Center

January 23rd, 2018 by admin

For many businesses, the agents from your contact center are the first live people speaking to your customers. They can be the face of your company to the average caller. Their goal is to help with customer questions and technical issues as quickly as possible. In order to make these calls easier and...

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Posted in: Services

Our Exhibit at the FALA Annual Conference & Tradeshow

September 26th, 2017 by admin

We've been putting a lot of focus on our healthcare solutions this year, with the announcement of our partnership with Ascom. Additionally, our team has worked with Mitel to improve our offerings for assisted living, senior care, and healthcare facilities through better...

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Posted in: Events

Making Mobility and Connecting Easier

October 8th, 2016 by admin

It's time to make the jump. Cloud services are reaching into a large range of products, with innovative mobility, flexibility, and security. Combined with unified communications, your sales team out and about across the nation can instantly connect with colleagues in various locations using any device....

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Posted in: Products

Mitel and Awards and more...

May 19th, 2015 by admin

April and May have been very busy months for us. We are installing a Mitel phone system in a very large medical practice in South Florida. Dana is currently the one heading up that operation to make sure it's all going right. The main feature that this client was interested in was increasing their call...

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Posted in: Business Phones, Communications

Mitel Phone Systems

February 4th, 2015 by admin

Joy! Communications recently did a Mitel phone system installation for a company with 17 branch locations. We’re very excited to provide them with a call recording and full unified communications application! This installation will not only allow them to communicate better but it will also increase their...

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Posted in: Business Phones, Products

Voice Over Wi-Fi Phones

November 10th, 2014 by admin

Workforce mobility is an essential component of today’s enterprise. Through Joy! Communications’ partnership with Mitel, we can offer you a full-featured integrated wireless IP solution to suit your geographic and technology preferences. With Mitel wireless IP telephones, organizations can extend the...

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Posted in: Products

Food For The Poor

September 16th, 2014 by admin

Joy! Communications recently installed an extensive communications system for Food For The Poor! They’re located in the Fort Lauderdale area and we provided them with a Mitel Solution with an integrated call center, IVR, unified communications. We’re honored to be involved with this amazing organization!...

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Posted in: Business Phones


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