Sophisticated IT Services Possible for Small Business

Contact:
Peter Engle, President
Joy Communications
(772) 283-2000
pengle@joycomm.com

Sophisticated IT Services Possible for Small Business

Stuart, FL – July 09, 2007 — Computers have become so commonplace that most of us don't even give them a thought—until they stop working. While larger organizations then turn to their in-house IT departments for help, the typical small business often feels as though it's at the mercy of the local computer shop or somebody's techy cousin (who can maybe drop by on Saturday).

Small businesses are also frequently too busy doing business to adequately plan for their increasing reliance on computer technology. What starts out as one or two separate computers can quickly evolve into a patchwork of shared data and default-configured wireless networking with an always-on DSL Internet connection tossed in for good measure. This approach is not only rife with inefficiencies it can also spell big trouble should vital data be compromised, erroneously altered, or even completely destroyed by anything from simple mechanical failure to malicious Internet worms and hackers. The possibilities for disaster are endless and the options for prevention can be daunting. An evaluation, recommendation and ongoing support by truly qualified IT experts is the only solution. But this is an option many small businesses consider well beyond their means.

Joy Communications, a company with decades of dedication to excellence in customer service, has recently established a Data Services division to address just this concern by offering several critical resources to its customers.

  • Extensive hands-on technical experience in diverse, mission-critical computing environments.
  • Proven ability to build and support technology around the customer's business needs, not the other way around.
  • Current industry certifications from Microsoft, Cisco and CompTIA and ongoing training in the latest technologies.

Data services provided by Joy are tailored to a customer's specific needs. Many opt for comprehensive service contracts that place qualified support staff at their location, providing end-user support and routine equipment maintenance to mitigate the possibility of serious problems in the future. Other clients have in-house staff, but contract with Joy for additional expertise as needed. And brand new businesses are always pleased to learn that they can have their entire IT infrastructure requirements realistically assessed and implemented at the same place they have come to trust for their telephone needs.

In short, high quality IT support does not need to be an all-or-nothing proposition. It is possible to comfortably grow a business without the worry over whether the technology will be there to support you.

For more information about Joy's IT services offering, contact
ITServices@joycomm.com

About Joy Communications

Joy Communications, with offices in Stuart, Tampa, and Ft. Lauderdale, is a multi-million dollar private company servicing South Florida and the Tampa/St. Petersburg area since 1982, with over 10,000 customers. Joy Communications sells and services telecom equipment including Mitel, Samsung, Shoretel, and Nortel, and provides voice services from AT&T, as well as comprehensive data services. Joy's service area extends from Jacksonville to Key West and the Tampa/St. Pete area. Joy Communications specializes in providing quality service and support to its customers with locally based, certified technicians. For more information about Joy Communications, please call 1-800-432-3638 or visit www.joycomm.com.



1.800.432.3638